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Privacy policy


  • This Privacy Policy only applies to FURNIFIED group customers and users of our online services.
  • FURNIFIED strives to protect your privacy when you use our services. That is why we have determined how your personal data is processed and secured.
  • The Belgian company STRAK bv (“FURNIFIED”), is the controller of the personal data you entrust to us and is therefore responsible for your personal data under the European Data Protection Act (law of 28 May 2018) and EU Directive 95/46/EC. Your personal data is stored in the EU.

How do we use your personal data?

  • By providing us with your personal information, you agree that we use the information collected to fulfill our obligations to you and to provide you with the service you may expect. We need your data for the following purposes:
    • To create your personal account at FURNIFIED (your name and email address)
    • To process your orders via our online services (your name, billing and delivery address, date of birth and bank details)
    • To receive text messages related to send the delivery status (your mobile phone number, billing and delivery address)
    • To send you offers such as newsletters and catalogs (your email address, name and postal address)
    • To contact you in case of problems with the delivery of your items (phone number, address))
    • To answer your questions and inform you about new or changed services (your email address)
    • To notify the winners of competitions organized online (your email address, name, address and telephone number)
    • To manage your account by performing credit checks (name, address, date of birth)
    • To analyze your personal data in order to send you relevant marketing offers and information (name, purchasing habits)
    • To verify that you are of legal age to make online purchases (date of birth)
    • We keep your data for as long as necessary and as long as the law prescribes this in order to provide you with our services. After this, your personal data will be deleted. Furnified stores the personal data because there is a legal obligation to keep it up to date. accounting regulations and other legal reasons such as current contractual relationships. However, if you wish your personal data to be deleted, you can indicate this via, and they will be deleted. This is also possible when it is shared with a third party. Furnified will also report a data breach to the privacy committee within 72 hours, unless there is no direct danger to the personal data.

What are your rights?

  • You have the right to obtain information about the personal data we hold about you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. Every year you have the right to request a document with the personal data that we keep about you in our account files. Write to FURNIFIED to request this document. You can refuse at any time to let us use your data for further marketing purposes (e.g. for sending catalogues, newsletters or offers). You can contact us either by letter at the address FURNIFIED, Noorderlaan 31, 2030 Antwerp, Belgium or by e-mail at

Who can view the data?

  • Your data will never be passed on, sold or exchanged outside the FURNIFIED group for marketing purposes.
  • Data passed on to third parties, logistics service providers in connection with the delivery of goods (Bpost, Post NL, DHL and GLS) and payment partners in connection with the secure receipt of payments (Icepay, Mollie, Ingenico, Worldline and Ogone) are exclusively used to perform FURNIFIED's obligations to you. The partners we work with have all confirmed that they also comply with the European Data Protection Act (Act of 28 May 2018) and EU Directive 95/46/EC.
  • FURNIFIED may also transfer your personal information to credit rating agencies or collection agencies for purposes of credit checking, identity verification and collection.

Purchases with card

  • To make card purchases with us as safe as possible, all information is transmitted in encrypted form via SSL. This means that the information goes through a secure connection and that your credit card information cannot be read by third parties. For card purchases, we work with an authorized payment agent (Icepay, Mollie, Ingenico, Worldline and Ogone) who checks directly with your bank whether the card is valid for the purchase you want to make. Our payment agent processes your card details correctly according to the international security standard PCI DSS, which was developed by the companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed under strict security. If you pay by card, we reserve the right to carry out an identity check.


  • A cookie is a small text file that is stored on your computer or mobile device and retrieved on subsequent visits to the website. FURNIFIED uses cookies to make your visit to our website more fun and easier. We do not use cookies to store personal data or to transfer information to third parties.
  • There are two types of cookies: permanent cookies and temporary cookies (session cookies). Permanent cookies are stored as a file on your computer or mobile device for a maximum of 12 months. Session cookies are stored temporarily and are deleted as soon as you close your browser.
    • We use permanent cookies if you choose the "Remember my details" option when logging in. These cookies store the home page you have chosen and your data.
    • We use session cookies if you use the product filter and to check if you are logged in or if you have placed an item in your shopping bag.
  • You can easily remove cookies from your computer or mobile device via your browser. Please refer to the “Help” section of your browser for instructions on how to set cookies and how to delete cookies. You can choose to disable cookies or you can indicate that you receive a notification each time a new cookie is sent to your computer or mobile device.
  • Please note that if you choose to disable cookies, you will not be able to use all functions on the website.

Third Party Cookies

  • We use third party cookies to collect statistics for analytics tools Google Analytics, Facebook and Coremetrics. This concerns both permanent and temporary cookies (session cookies). Third-party permanent cookies are stored on your computer or mobile device for a maximum of 24 months.


  • The FURNIFIED website and app may contain links to other websites that we do not monitor. We do not accept any responsibility for the protection of personal data or for the content of these websites, but we provide these links to make it easier for our visitors to find more information on certain topics.


  • The content of this website is protected by copyright and is the property of STRAK bv.
  • Guardian of personal data:
    • STRONG eg
    • North avenue 31
    • 2030 Antwerp
    • Belgium
    • Email:

01 10 2019

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